Example 1 of exclusive dealing that isn't illegal Scenario. An independent electronics store decides it will only buy from suppliers that agree not to supply its competitors.

Under consumer law, businesses must meet a set of basic consumer rights known as consumer guarantees when they sell products or services. A business can be a consumer too, and these rights apply to businesses in certain situations.

Help us spot issues affecting Australians by making a report. Use this form to report a business that may be doing the wrong thing under the Competition and Consumer Act 2010.

Businesses don’t have to accept cash. Businesses should be clear about the types of payments they accept and the total price payable. When using a payment method other than cash, consumers should read any terms and conditions carefully.

Businesses can mostly set their prices as they see fit. But businesses’ behaviour around setting prices may be illegal if it harms competition, or if the reasons given for prices are misleading.

Childcare inquiry 2023; Digital platform services inquiry 2020-25; Electricity market monitoring inquiry 2018-25; Gas inquiry 2017-30; Regional mobile infrastructure inquiry 2022-23

Resale price maintenance is illegal. It occurs when a supplier prevents, or attempt to prevent, a business such as an independent retailer or distributor from advertising or selling products below a specified minimum price.

Competition leads to lower prices, more choice and better products and services. The Competition and Consumer Act 2010 bans business behaviours that damage competition.

False claims and misleading impressions Businesses mustn't mislead consumers. Businesses should be honest in their dealings. Businesses shouldn't try to gain an unfair advantage by making misleading claims about their products or services.

Our phone operating hours are currently Monday to Friday 11 am to 3 pm AEST/AEDT, closed national public holidays.You can continue to make reports and enquiries through our online forms. Consumers. You can report a consumer issue or make an enquiry using our online form.; Phone 1300 302 502.; Businesses